
| The office understands patients want to get the most out of their insurance coverage. It is important to be mindful that dental insurance's true function is to reduce the cost of dental services- not actually remit them entirely on patients' behalf. If you have coverage, the presumption that dental insurance will universally "cover" you (i.e.pay for all your dental services) unfortunately is not a realistic expectation. There will always be some measure of payment for the services. Dental insurance does not cover for all services even if they are needed. For instance: If an infected wisdom tooth needs to be removed, some plans don't cover extraction of wisdom teeth. This doesn't prevent you from having the procedure done; it just won't be covered with your insurance. The extent to which a dental insurance plan will reduce the cost of your services depends on the plan you have. The decision on whether to cover a service is at the discretion of the insurance company. We sympathize when patients are declined coverage for services. Such a scenario is unfortunately not atypical. If this happens you should contact the insurance company, and the office will try to assist you anyway we can. This office follows standards of the profession, not the dictation of insurance companies. A dental office has no procedural obligations to insurance companies- only to agree to abide by their reduced fees for covered procedures. We sympathize when insurance companies don't cover services, but corners are not cut when they don't cover certain needed services (Please refer to "minimal diagnostic procedures" ). We understand people must be mindful of their budgets and will do our best to advise you the approximate cost of your services prior to administering them. We truly sympathize when patients decline superior treatment options because of costs and insurance limitations. Ultimately we hope to help you achieve the treatment that suits you best. |